Customer Service
Our customer support team is dedicated to providing fast and efficient assistance to resolve any issues you may encounter. Your satisfaction is our top priority, and we strive to ensure that every user can reach the E2Bet support team as quickly as possible. Our experts are available 24/7 to offer free guidance and answer your questions promptly. There are multiple ways to get in touch with us.
Contact Methods
Email Support
For any concerns or inquiries, you can always reach out to the E2Bet support team via email. We have designated email addresses for different types of questions:
- General inquiries: cs@e2bet.com
- Marketing-related questions: marketing@e2bet.com
- Partnership inquiries: partner@e2bet.com
Emails can be sent at any time. To ensure a swift response, please use the email address registered to your account.
When reaching out, include a brief summary of your issue in the subject line and provide a detailed explanation in the body of the email. If necessary, attach screenshots for clarity. Avoid sending multiple emails about the same issue—maintaining a single email thread ensures efficient communication. Additionally, please be polite and adhere to proper email etiquette at all times.
Response times may vary between a few minutes to 24 hours, depending on the volume of inquiries and the complexity of the issue.
Live Chat Support
For quick resolutions or minor questions, you can use the live chat feature on the E2Bet website or mobile app. Simply select the chat option, send a message, and wait for a response from a support representative.
FAQ:
Question: What is the minimum deposit and withdrawal amount?
Answer: Minimum deposit amount is BDT 200. Minimum withdrawal amount is BDT 800.
Question: Is there a welcome bonus for sports betting?
Answer: Yes, you can get a +100% bonus on your first deposit, up to BDT 12,000. This offer is only available to new users.
Question: Does the site have a license?
Answer: Yes, the E2bet site operates under a license from the Malta Gambling Commission and is legal in the Indian market.
Question: Can I deposit from a mobile device?
Answer: Yes, you can. iOS or Android device users can deposit money anytime. We offer many banking methods that are very popular in Bangladesh..